Privacy Policy

Race and Dream LLC (“Race and Dream,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, purchase products, participate in our activities, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Payment information
• Date of birth
• Government-issued identification when required
• Emergency contact information

Reservation and Rental Information

• Booking details
• Waiver and liability forms
• Boating certification information
• Rental history
• Membership information
• Customer support communications

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referral sources
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process reservations and payments
• Verify eligibility to rent equipment
• Confirm boating certification requirements
• Communicate about bookings and reservations
• Provide customer support
• Improve our services and website
• Prevent fraud and unauthorized activity
• Comply with legal and regulatory requirements
• Send promotional offers and updates (you may opt out at any time)

3. Payment Processing

Payments made through our website are processed by third-party payment providers. Race and Dream LLC does not store complete credit card information on its servers.

All payment processors maintain their own privacy and security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Payment processors
• Reservation and booking platforms
• Insurance providers when necessary
• Government or regulatory agencies when required by law
• Service providers assisting with website operations, marketing, or customer support

Information may also be disclosed if necessary to:

• Protect our rights or property
• Investigate fraud
• Enforce our agreements
• Comply with legal obligations

5. Waivers, Forms, and Certifications

Customers may be required to complete liability waivers, boating safety certifications, and other legal documents before participating in activities.

Information collected through these documents is used solely for operational, safety, insurance, and legal compliance purposes.

6. Photos and Videos

Race and Dream LLC may take photos or videos during tours, rentals, and events.

These images may be used for:

• Social media
• Marketing materials
• Website content
• Promotional campaigns

If you do not wish to appear in promotional content, please notify our staff before your activity begins.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Understand customer behavior
• Enhance website performance

You may disable cookies through your browser settings; however, certain website features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

9. Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without parental consent.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to:

• Access personal information we hold
• Request corrections
• Request deletion of certain information
• Opt out of marketing communications

To exercise these rights, contact us using the information below.

11. Third-Party Websites

Our website may contain links to third-party websites, including booking platforms, certification providers, Airbnb, BRP Experiences, and other partners.

We are not responsible for the privacy practices of these third parties.

12. Retention of Information

We retain information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.